JUNO & JOY™ is a Canadian wellness and self-care brand dedicated to cultivating balance, comfort, and beauty in everyday life.
We curate thoughtfully designed lifestyle and wellness essentials that support relaxation, mindfulness, and intentional living. Our collections are created to enhance daily rituals — transforming simple moments into meaningful experiences of calm and renewal.
Rooted in aesthetics, quality, and well-being, JUNO & JOY offers a modern approach to self-care at home, where comfort meets elegance and simplicity becomes a form of luxury.
We want you to be happy with your purchase. You can request a return within 14 days of receiving your order.
Refunds are issued to the original payment method after we inspect the returned item. Please note that some products, such as cosmetics or items that have been used, cannot be returned for hygiene reasons.
How quickly do you ship?
Orders are typically processed and shipped within 24–48 hours. Delivery times vary depending on your location and the carrier selected at checkout.
Do you ship internationally?
Yes. We offer international shipping to many regions. Shipping times and fees vary depending on destination.
What products cannot be returned?
For hygiene and safety reasons, the following items cannot be returned, unless defective or sent in error: Cosmetics or skincare productsBrushes, applicators, massagers, or any device that has touched the skinPillows and textile accessories that have been used.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I get help or ask a question?
For questions or assistance:
help@thejunojoy.com
Response time: 24–48 business hours
What should I do if I receive a defective, damaged, or incorrect product?
Please contact us within 48 hours of receiving your order with:
Your order number
Clear photos or videos of the issue We will provide instructions for returning the item and processing your refund.
